Resume

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Experience

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2017-Present

Customer Care Advocate

VXI Global Holdings B.V.

Mall of Asia, Phils.

Assisted AT&T & Directv customers from the United States on their bill
Accepting orders for TV, internet, home phone & cellphone new service
Perform basic troubleshooting if customers having a problem with their services
Walk customers thru the steps on how to manage their AT&T/ Directv online account

2013-2017

Customer Service Representative

Teleperformance Ph

• Answering general & billing inquiries, troubleshooting cable for Comcast customers from the United States

• Creating orders for new service for cable, internet & homephone

Makati, Phils.

Education

July6-Aug5 '21

FHMom's University

General Virtual Assistant Mastery Course

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

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1990-1994

Pamantasan ng Lungsod ng Maynila

BSCoE-undergraduate

Intramuros, Manila Phils.

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.

I’m a great place for you to tell a story and let your users know a little more about you.

Professional skillset

Lead Generation

Website Management/Design

Social Media Management

Date Entry

Languages

English (proficient)

Tagalog (Native)